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We are W2M

We are the travel division of Iberostar, a vertically-structured tourism group (VITO) with a focus on the challenges of today and a vision for the future. Our mission is innovation in the travel industry in order to anticipate the needs of increasingly informed and aware clients who want personalised, high-quality services, while not losing sight of sustainability and efficiency.  

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History and milestones

World2Meet was founded in January 2016 following the takeover of NT Incoming and New Travellers by the Iberostar Group. At the beginning of 2020, we embarked on an ambitious process of transformation, focusing on innovation and experience in order to anticipate sector trends. In recent years we have consolidated our position as global supplier, with a presence in over 175 countries and a series of brands that range from accommodation and air transport to corporate mobility and bespoke experiences, meeting the needs of a constantly-changing market.

Mission

We transform the way people travel, creating memorable experiences that connect cultures and build memories. Our mission, therefore, is to create value for our clients by means of our experience, rigour, efficiency and excellence, commitment to society and sustainability.

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Vision

To be a benchmark in the tourism sector, standing out for our commitment to people and sustainability, Our aim is to ensure every travel experience is attractive, innovative, safe and efficient, inspiring travellers to explore the world responsibly. 

Values

At W2M, our values are at the heart of everything we do:

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Innovation

W2M’s focus on technology makes us efficient, flexible and adaptable in our product range and our quest for solutions.

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Trust

We believe in our partners, value our service providers and have confidence in our team.  Our customers’ trust is our greatest asset.

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Sustainability

We build and support sustainable communities, and demonstrate our commitment to society and the environment with every action we take.

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The experience of a great team

Our team is specialised, dedicated and solid, with in-depth knowledge of the sector; the result is an exceptional experience for every traveller.

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Commitment

The art of doing things properly. We have close relations with our staff, our suppliers and our competitors, because we’re all in the same boat. And with the utmost commitment to our customers and society.

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Customer centric

We take a holistic view of the customer, allowing us to offer unique personalised experiences. Our focus on customers means we can meet their needs and expectations on every trip.